Data Privacy

Precog is designed with privacy at its core. We minimize data retention, use only ephemeral storage for processing efficiency, and never use customer data for AI training. This page explains our approach to data privacy.

Our Core Privacy Principles

We Use Ephemeral Storage Only

Precog is an ELT platform that moves data from your sources to your destinations. Your business data is stored temporarily in a rolling window for efficient processing, then automatically purged:

  • Ephemeral Processing: Data is stored on encrypted disk for processing efficiency
  • Retained for Efficiency: Temporary data is kept between runs to maintain schema and process only new/changed data (incremental loading)
  • Auto-Purge: All temporary data automatically purged after 14 days
  • Your Destination, Your Data: Data lands in systems you control (Snowflake, BigQuery, etc.)

This architecture minimizes risk: we can't lose or expose data we don't have.

We Never Train AI on Your Data

Precog does NOT use customer data to train AI models.

This is a firm commitment:

  • Your data is never used for machine learning training
  • Your data is never used to improve AI/ML models
  • Your data is never shared with third parties for AI purposes
  • This applies to all AI features, including semantic modeling

When you use AI-powered features in Precog (like semantic model generation), we send only metadata (schema information) to AI providers — never your actual data values.

What We Do Store

While we don't store your business data, we do maintain:

Data TypePurpose
Account InformationUser profiles, organization settings
ConfigurationsYour source/destination settings, schedules
Audit LogsSecurity and compliance logging
Usage MetricsPlatform performance, billing

Data Flow Architecture

Data Flow Architecture showing data flowing from your sources (Salesforce, HubSpot, Shopify) through Precog's Pipeline Engine and Ephemeral Processing to your destinations (Snowflake, BigQuery, Redshift). Temporary data is purged after 14 days.

Credentials & Secrets

Your connection credentials (API keys, OAuth tokens, database passwords) require special handling:

  • Encrypted at Rest: Credentials are stored encrypted
  • Access Controlled: Only data processing operations access credentials

AI Data Handling

For AI-powered features (like semantic model generation):

  • Only metadata (table names, column names, data types) is sent to AI providers
  • Actual data values are never transmitted
  • Your data is never used to train AI models

Your Rights

Data Access

You can request information about data we hold about you.

Data Deletion

Upon account closure or request, account data is deleted per our data retention policies.

Privacy Questions

For privacy-related inquiries including data subject access requests, contact privacy@precog.com or your account representative.