Privacy Policy

Last Updated: 20 August, 2026

1. Overview and Scope

1.1. Overview

Respect for the privacy of personal and other information is fundamental to our company. This privacy policy describes our collection of personal information from users of our Web site (“Website” or “Site”), our Platform, as well as all related applications, widgets, software, tools, and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Website, our “Service”). This Policy also describes our use and disclosure of such information. By using our Service, you consent to the collection and use of personal information in accordance with this policy. With Precog’s commitment to privacy and its importance, please take the time to read this document in its entirety.

This privacy policy may be updated periodically at our discretion to ensure it remains up to date and accurate with our practices. When new versions are published, they will be placed on our site along with copies of our previous notices. These updates will be made when material updates are necessary to our practices or to the legal requirements we must meet to remain compliant with various privacy laws.

1.2. Versioning

Current Version: 5.0 Published Date: 8/20/2026

1.3. Requirements and Limitations

Current Version: 5.0 Published Date: 8/20/2026

1.4. Scope

Precog Data, Inc. acts as both a Data Controller and a Data Processor from the perspective of our interactions with our customers. Precog Data, Inc may interact with Personal Information as defined by EU and US privacy standards as part of our interaction with our customers.

Data Controller Focus: Precog Data, Inc. gathers basic information on our customers as necessary to support them and ensure proper billing occurs. Information is provided voluntarily and is necessary to support the customer and ensure billing is completed appropriately. Information is also necessary to ensure the user can log in and interact with the platform.

The following is some samples of some of the information that may be gathered by Precog Data, Inc. This should not be considered an exhaustive list:

User names
Emails
Names

Data Processor Focus: Customers who are purchasing our services, are paying/contracting Precog Data, Inc. to process their data. This “Customer Data” may contain privacy related elements. In these cases, we are functioning as a Data Processor for the company purchasing our services. It is critical the customer inform Precog Data, Inc. of their desire to use Precog Express to process any privacy related elements that may be subject to privacy laws such as the EU GDPR or California privacy acts. As required by law, Precog Data, Inc. will keep a record of the important elements you are paying Precog Data, Inc. to process and transfer on your behalf.

Samples of elements covered by data privacy:

Name
Email
SSN
Other elements as defined under EU or US Privacy laws
Special category data as defined under EU Privacy laws

2. Personal Information

“Personal Information,” as used in this policy, is information that specifically identifies an individual, such as an individual’s name, social security number, telephone number, or e-mail address. Personal information also includes information about an individual’s activities, such as information about his or her activity on the Site or credit history, and demographic information, such as date of birth, gender, address, geographic area, and preferences, when any of this information is linked to personal information that identifies that individual.

Personal information does not include “aggregate” or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.

3. Collection of Information

3.1. Passive Information Collection

When you use the Service, some information may be automatically collected, such as your IP address, browser type, system type, the content and pages that you access on the Site, “referring URL” (i.e., the page from which you navigated to the Site), the pages you navigate to on the Site, and from which you leave the Site, as well as the time you spend on the Site.

We collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “Web beacons”). We use passively collected information to administer, operate, and improve the Site and our other services and systems, and to provide services and content that are tailored to you. If we link or associate any information gathered through passive means with personal information, we treat the combined information as personal information under this policy. Otherwise, we use information collected by passive means in a non-personally identifiable form only.

Also, please be aware that third parties may set cookies on your hard drive or use other means of passively collecting information about your use of their services or content. We do not have access to, or control over, these third-party means of passive data collection.

4. Use of Personal Information

We use personal information to provide services and information that you request; to enhance, improve, operate, and maintain the Site and Service, our programs, services, website, and other systems; to prevent fraudulent use of our Site and Service; to tailor your user experience; to maintain a record of our dealings with you, and for other administrative purposes.

We may also use the personal information you provide to contact you regarding our products and services. We allow you to opt-out from receiving marketing communications from us as described in the “Choice” section below.

5. Disclosure of Personal Information

We will not disclose your personal information to third parties without your consent, other than as described in this policy. Precog may disclose Personal Information and Customer Data to service providers and subprocessors that assist in providing the Service, including cloud infrastructure, data processing, and specifically enabled AI features. Precog limits the information provided to what is reasonably necessary for those providers to perform their functions and requires applicable confidentiality, security, and data-protection obligations.

We may also disclose personal information if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others.

In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of our business assets.

6. Choice

If you receive a commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial emails from us by sending us an email or by writing to us at the address given at the end of this policy.

7. Use and Access to Company Data

The data sources customers connect will pass data through the Precog system. If data fails to transmit properly, the data may be accessed by Precog personnel to correct transmission errors. This will be performed only to ensure proper transfers are occurring or at the customer’s request. Access will be limited to specific personnel. Access to customer data will be tracked and periodically reviewed for appropriateness. Precog does not provide other customers access to Customer Data. The data will be properly secured and isolated logically from other customers.

Core data-pipeline extraction and Pretext document chunking and vectorization run in Precog-managed infrastructure; Pretext does not send source rows, document text, chunks, or embeddings to an external AI model.

Certain specifically enabled Precog Agent and semantic-model features use external AI service providers. Depending on the feature, these providers may process prompts and questions, schema or semantic-model metadata, statistics or sample values, business context, interview transcripts, generated responses, evaluation criteria, and tool or query results. Tool results may include raw rows or retrieved document chunks. Precog source and destination credentials are not included in model requests.

Precog configures its commercial AI-provider accounts not to share API inputs or outputs for provider model training. Precog does not currently have zero-retention agreements: provider processing may retain API content for up to 30 days by default, subject to documented safety, legal, service, and subprocessor terms.

Customers may separately connect Precog MCP tools to customer-selected AI hosts. Data returned through MCP is governed by the customer’s configuration and agreement with that host.

Data may be processed in the United States in the Amazon East or Amazon EU Central regions depending on customer selection. As other regions and data centers become available, the customer may be able to select these other regions as part of our services.

8. Use and Access to Google APIs

The use and transfer by Precog of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Precog does not use Google Workspace APIs to develop, improve, or train generalized AI and/or ML models.

9. How to Request Information or File Requests

Precog Data Inc. maintains a Data Protection Officer as required by EU laws regarding GDPR. For inquiries as to privacy information or requests to update information please send requests to privacy@precog.com. The current Data Protection Officer will receive all requests sent to this email location. You do have the right to submit requests to have your information deleted and updated as necessary to ensure it is up to date and accurate. These requests may also be submitted to our privacy mailbox. Precog Data, Inc. may not be able to fulfill all requests, but will review your requests in accordance with privacy laws and requirements and ensure you receive a proper response in a legally mandated time frame.

10. Links

For your convenience, the Site may contain links to other Web sites, products, or services that we do not own or operate. If you choose to visit or use any third-party products or services, please be aware that this policy will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with third parties.

11. Children

Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. Use of Precog Data, Inc. services requires a user be an adult aged 18 or older. Any data processed by Precog Data, Inc. containing children’s information is at the behest of our customers as the primary data controller. Precog Data, Inc. is only operating as a data processor in these instances.

12. Security

Precog Data, Inc. protects the Personal Information it collects with reasonable and appropriate physical, electronic, and procedural safeguards. We use reasonable security measures that are designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit information to us at your own risk.

13. Updates to this Policy

We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the policy. Your continued use of this Service after such changes will be subject to the then-current policy. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose personal information.

14. Contacting Us

If you have any questions, comments, or concerns about this privacy policy or your personal information, please contact us at our Privacy email. If you have a complaint that we have breached these privacy principles and attempted in good faith to resolve the complaint through our customer service process, but the complaint was not resolved by us within a reasonable amount of time, then you may enforce these privacy principles against us.

15. Policy Administration

15.1. Ownership and Review

15.2. Monitoring and Enforcement

Precog Data, Inc. periodically monitors adherence to this Policy to help ensure compliance with applicable laws, requirements, and contractual agreements that apply to Client & Consumer Data. Precog Data, Inc. may also establish enforcement mechanisms, including disciplinary actions, to help ensure compliance with this Policy.

Privacy Policy – Changelog by Date

Aug 20, 2026 – v5.0: Updated service-provider disclosure (Section 5) and customer data / AI features disclosure (Section 7); removed superseded blanket statement that no API data is shared with third-party AI tools.
06 May, 2024
Sep 15, 2022
Feb 28, 2020