8x8 Connect
Unlock the potential of your 8x8 Connect data by integrating it with Precog. This connector allows you to access various datasets related to your communication services, enabling enhanced analytics and streamlined workflows.
Why Connect 8x8?
- Centralized Data Access: Combine data from 8x8 with other sources for comprehensive insights.
- Enhanced Reporting: Generate detailed reports on account balances, messaging logs, and more.
- Improved Decision Making: Leverage historical data to inform business strategies and operational improvements.
Sample Use Cases
- Account Monitoring: Track your account balance over time to manage costs and budget effectively.
- Chat Analytics: Analyze chat logs to understand customer interactions and improve service quality.
- Contact Management: Maintain an organized database of contacts for targeted communications and outreach.
- Group Performance Tracking: Evaluate the effectiveness of different groups within your organization based on communication metrics.
- SMS Campaign Analysis: Review SMS log reports to assess the success of marketing campaigns and customer engagement.
Basic Information
- Kind ID:
source:8x8 Connect@1.0.0 - Schema Discovery: Not supported
- Category: No description available.
Expected Data
This source provides the following datasets:
| Dataset | Description |
|---|---|
| Account Balance | No description available. |
| Chatapp Log Reports | No description available. |
| Contacts | No description available. |
| Groups | No description available. |
| SMS Log Reports | No description available. |
| SMS Price List | No description available. |
Source Inputs
| Input | Type | Required | Description |
|---|---|---|---|
| Name | string | Yes | Name of this data source in Precog. |
| API Key | password | Yes | From your 8x8 Connect customer portal select API Keys in the left navigation panel. Click on Create API Key. Name this new API Key “precog”. |
| Account ID | string | Yes | Your 8x8 Account ID. |
| Sub Account ID | string | Yes | Your 8x8 Sub Account ID. |
| Data Center Region | string | Yes | Select your 8x8 Data Center Region. The default and primary data center for 8x8 Connect products is Asia. When data protections such as GDPR are required the data center is often Europe. |
| Start Date | string | Yes | Start Date for reporting in the format YYYY-MM-DD e.g. 2024-01-10. |
Authentication
To authenticate with 8x8 Connect, you will need to provide your API Key, Account ID, and Sub Account ID as part of the source inputs. Ensure that you have created an API Key in your 8x8 Connect customer portal before proceeding.